A-Frame Combo with Monkey Bars
In most cases your product will arrive via common carrier truck line directly to your home with curbside delivery only. This means the driver will facilitate the offloading of the shipment at the curb. THIS DOES NOT MEAN IT CAN BE DELIVERED TO YOUR DRIVEWAY, GARAGE, OR BACKYARD. You are then responsible to have someone physically capable to help unload the product.
Upon delivery the freight driver will ask you to sign a bill of lading (BOL). This BOL is an acknowledgement by the transportation company of the receipt of the shipment in good condition and that the correct number of parcels have been received. Please carefully check the steel rails on the ends to be sure that they have not been crushed, as well as any other parcels for damage or shortage. If you have any damaged or missing parts, do not accept the freight without the driver firs making a note of the damage or shortage on your BOL. After the notation has been made please accept the shipment and contact our office as soon as possible and we will resolve the problem. Any damage not disclosed and noted on the BOL will not be covered for replacement.